A few weeks ago Apple revealed their new Macbook Pro, a high end computer that should be just that — High end, that is. Sure, the unibody looks quite nice. But there is that one thing - the hinge of the display…

The Macbook Pro display hinge

When the Macbook Pro is angled towards the user the screen can’t stay in position, it simply swings down. The display hinge on the previous model of Macbook Pro had no problem keeping the display in position. There is a few threads regarding the loose display hinge in Apples support forum:


Video of the loose display hinge on Macbook Pro

As you can see the screen starts to fall as soon as the computer is a bit tilted forward.

Why is the loose display hinge on Macbook Pro a problem?

All moving parts become more or less worn out over time. If the hinge can’t keep the screen in position now, imagine how it will be in a few years?

Sign the petition!

Together we might be able to put some pressure on Apple to fix this. A computer which costs $1999 should not be like this! Tell you friends to sign up as well.

After you have added your name to this petition an e-mail will be sent to the given address to confirm your signature. Please make sure that your e-mail address is correct or you will not receive this e-mail and your name will not be counted.





Last 50 of 962 signatories

Name not displayed,
"I have a 15" macbook, which is about 6 months old and since i got it out of the box i can't work laying down beacause the screen closes when i tilt the notebook. Really annoying, please do something about it. "

Colin Ross,
"Screen wobbling on a machine that cost €2500 is unacceptable.... I love my Mac, but I'm starting to feel nauseous."

Name not displayed,
"My problem differs in that the screen was so tight that the hinge has started to separate from the screen and the screen from the cover."

Adil Khan,
"I agree with everyone, I would like this issue fixed, extremely annoying "

William Vera,
" "

Carmen Sandoval,
"This is my first mac and I love it except for this problem. I'm a college student and sometimes work with my mac on bed and the the screen falls when I tilt the computer. If this problem was fixed it would be 100% awesome! If it was fixed at no cost I would appreciate it because I payed a lot of money for this book thinking that I wouldn't have a problem with it, please fix it."

Sue Anne Phelan,
"Its completely unacceptable. Its the biggest nuisance with the computer. after spending a fortune on my laptop this just pisses me off that a silly detail like the hinge has been lazily overlooked."

Tyler Elmergreen,
"little problems like this give apple their well deserved "over priced" image. either test and make sure your 00 laptop works or fix our product for free. unacceptable."

Othman,
"they need to fix it"

Name not displayed

Andrew Phillips,
"Mine hinge is now broken and the bottom of the back of the screen has come away! This is not what I expect from Apple!!!"

Mia dangerfield

Michael Hynson,
"Fix the hinge!"

Name not displayed,
"My macbook pros hinge seriously needs to be replaced it doesn't even stay still whenever I move it just moves back and forth about 5cm. It doesn't fall down like the one in the video but Its still a problem, I'm worried that it will ruin the screen."

Orlando Roman,
"Please fixe this!"

Name not displayed

Name not displayed

Stacy Masiero

Ryan LaFave

Andrew Simpson,
"This is very annoying when I go to use my MBP laying down in bed!"

Maryl Colgan,
"fix the hinge!"

joan brennan

Zech,
"Thanks! Please fix the loose screen."

André Saraiva,
"My mac is 4 years old, I just want to see how much they will charge me for their sloopy job"

teague k,
"would be great to get it fixed. had it for a couple weeks and already loose "

Name not displayed,
"Video shows it all"

Name not displayed,
"I NEED THIS PROBLEM FIXED!"

Paddy Fitzpatrick,
"Apple are telling me that they won't fix this problem under applecare because of a small dent on the screen housing,.. I've fallen out with the Applestore in Belfast on 3 occasions Should be Apple(don't)Care"

flor a torres,
"I really need this problem fixed. I took it in for hinge repairs, they kept it for a week and 2 months later is back to the same.... pleas help"

Nikola L

Samantha Arsenault

tiffany w,
"i just bought my macbook pro 3 weeks ago and the hinge is already loose! it's crazy annoying and i definitely think something needs to be done about that! my first macbook didn't have this issue (also, still doesn't) and i bought that in 2008!"

Name not displayed,
"I'm looking at having to spend money to fix my laptop as the hinge actually is broken"

Name not displayed,
"Would have expected better!"

Bersi Kueper,
"this hinge problem annoys the heck out of me, and it's such a new laptop, too! I'd fix it myself but getting to the hinge is such a major whoha, I'm afraid I might ruin the screen altogether. "

Chad

Patrick Gregory

Sara,
"Ever since I bought MBP I have been furious at how many issues I have with this supposedly renowned brand name laptop....a laptop that costs 2000 should not have ANY problems! Next time I upgrade I'm opting out of Apple. Ripoff"

Adrian,
"Ugh! I hate it! It pisses me off!"

Jeff,
"Annoying and ridiculous. I bought a MBP so I wouldnt have to deal with issues like this!"

Alessandro Ferrari

Katherine Godinez

Mikel,
"I always had loose hinge problem, a year ago the LVDS cable was broken and I have been working with a black bar in the middle of screen, but now sometimes if I move display suddenly the Macbook Pro goes off. All because of loose hinges."

Stephen Fenske,
"I agree that the Macbook Pro should not have this problem given the the cost of the product. Quality has always been the big part of Apples products so they shouldn't start overlooking things now."

Name not displayed,
"I own a MacBook Pro. I bought it because of its assumed quality. I hope that I can continue to purchase Apple products because of their quality."

Natasha ,
"My 15 inch macbook pro laptop has a hinge that does not latch onto the computer. So every time I close my computer my screen is bending forward and I can see the insides of the back of it. "

Name not displayed,
"My laptop (15-inch 2009 MacBook Pro) has been exhibiting these symptoms since I bought it. Same garbage from the Apple store... "The screen is within specs." Please fix this!"

ANJUM RAZZAQUE,
"I have the same problems, My Mackbook Pro sits idle for 1.5 year. The apple dealer in Bahrain mentions that the whole LCD will have to be replaced. That would cost me 250 Bahrain Dinars = apron 3. Worse than that I also have a Macbook Air and the same thing happened. Even though there is Apple site mentioned that this rproblem can be fixed for free the apple center changes almost the same price as mentioned above. :( Their reason is that they may not get any refund fmor Apple if they do repair it for me. This is sad. I have decided never ever to buy from Aoole. Especially that I am a PhD scholar with so much work on it. With this much I can buy a brand new good quality Windows based laptop. With so many Windows based laptops I have had in the past never did I ever experience a problem like this one before. Even if I did experience problems like hard drive crash or LCD cracking or breaking never I had to be exposed to paying so much that I rather just buy a new laptop. With too may be fine if the mistake was mine. But what if the mistake is not yours and some ware and tear does this and that too so so soon. I mean right after 1.5 year. This is not just sad but suspicious. As if Apple were thieves. Sorry to say that but that is how I feel."

Sheri YF

Catherine Todd,
"The hinge on my MacBook Pro is coming so loose now that it can hardly be closed, and therfore can't go to "sleep." As said before, a ,000.00 high end computer shouldn't have these problems. Same goes for the power supply that cracks at the joint. Apple, please do your job and keep the equipment as well-designed as the software!"