Fix the hinge!

Last 50 of 1042 signatories

Ed,
"Hinge loose from Day 1. Apple offered an exchange, both loose. Previous MacBook was fine. "

Name not displayed,
"I've treated my MacBook Pro like a baby for the past for years, the hinge was loose and now the screen has completely peeled off, and now it lays ALL THE WAY to the back like a flat piece of paper. APPLE, WE'VE SPENT THOUSANDS, FIX THIS ISSUE OR REPLACE OUR CCOMPUTERS!!! (note: I have a late 2008 MBP 15" 2.5ghz)"

john,
"My Macbook Pro screen has fallen apart and Apple won't do anything about it. I was told it's too old. It's 4yrs old and I have taken great care of it. I spent ,200 on it. F U Apple... Check your stock prices."

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Lorena

Patrick Reale,
"Mine has been loose ever since the beginning"

william vaughn,
"they told me id have to find a repair store to quote an estimate they wouldnt fix it regaurdless"

Grondin Olivia,
"Hinge broken !"

Andres Araiza

klm032,
"hij434"

Name not displayed,
"Did not expect this with this model; never had this problem with earlier models."

shelly read,
"so loose! only had my macbook pro for 2 years"

Name not displayed

Name not displayed

Jeanie Schraeder ,
"I have a mid 2010 MacBook Pro 13", the hinges became loose within 6 months of purchasing. Without any owner misuse. My daughter has an aluminium body Macbook 13" that has had hinge issues, resulting in the display needing repaired - twice. I've been an apple user since the before the mac classic, no kidding, beginning with a large floppy hard-drive, all the way through seven of the beige designs, perfomras, G-4's imacs, iphones, etc. Several of my PC acquaintances, who I've been trying to convert to mac, now relish their ability to make fun of our "weak" and "inadequately designed" hinges! Apple needs to wake up and fix our hinges without cost! "

Name not displayed,
"Fix the hinge"

Ri-dog,
"FIX THE HINGE!!!!!"

Name not displayed,
"I paid way too much money for this. I don't like it. "

Nathanial John,
"Ive had my 15" macbook pro for about 2 years. Its my baby and Ive treated it as such since day 1. The left hinge has just started becoming loose... is there a quick fix or home remedy? "

Roberto Cazorla

Lauren,
"This is happening to my MacBook Pro too! I only use this computer to store photos and surf the internet occasionally. It's never been dropped or taken out of my home. The hinge is starting to peel, and I can tell it's losing it's strength. I can't believe I paid this much, and after two years of hardly any use, the cosmetic part of the computer is wearing down!"

Name not displayed

Steven Stoner,
"Our hinge is falling completely apart."

Name not displayed

Name not displayed,
"My MacBook Pro is practically new and I've started having so much trouble with the loose hinges! The display does not stay in place and falls back-the hinges are that loose! "

Jean,
"The hinge on my MacBook Pro is starting to loosen. We have not dropped this laptop -- we have been very careful with it. When the laptop is open, it seems fine. But when I close, that's when it's clear that the screen is separating from the silver lid casing, and the laptop cannot close neatly anymore. I'm very worried that the screen is going to completely separate from the lid! I didn't expect this from a Mac."

Name not displayed,
"fix it quick!! i dont spend thousands of dollars for this problem!!"

Name not displayed

Thatiana Guimarães Bueno,
"It is simply unacceptable. The money we spend on a computer these should be perfect. I'm from Brazil and I demand a recall, otherwise my next computer certainly will not be a Mac."

Anil Sahai,
"definite problem with my 15" late 2008 mbp hinge. whole hinge has broken."

Bob,
"Absolute garbage! I have contacted Apple and they refuse to assist. My local "Genius" here at Mayfair Mall in Wisconsin claims it was 'user caused' and completely avoided the issue. This ignorance tactic by Apple must stop. Perhaps if enough of us file a documented complaint with the California Department of Consumer Affairs someone may wake up??!!"

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eric acosta,
"great computer shitty hinge, not worth its cost, especially knowing how it will be in the future!"

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Laura Baker,
"I spent a good chunk of my parents money because I convinced them that this was the best of the best for school purposes. I've only had my Macbook since the beginning of August (2012) and now it's October and I can hardly move my Macbook around without the screen just falling backwards because of the light pressure. Ridiculous. They need to fix these hinges.. seriously, so not cool. Does apple care even cover this?!"

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Jack Jones,
"Apple wants to charge me over 0 to fix it. I only spent 1,800 on it and in less than two years it literally has fallen apart to the point I HAD to take it in. I never dropped it, in fact I babied this laptop from day one. but they patronized me by saying over and over, "I care about what you are saying"... then IF they care, fix the damn thing and not try to get more money out of me for the repair that should be considered a recall. not pleased.... Jack"

Ryo Osari,
"Why does the unibody macbook pro's quality like this? I own a 2.8 MacBook Pro unibody 2008 and this is for the second time the screen is loose with its upper body. I can see that the screen is lifted off the upper body, it scared the heck out of me if someone tried to close the lid. The first case happened and it cracked my LED screen. Which cost me around 0 for new one. I hope they can fix this low quality screen - upper body bond and understand how serious this is for owners. Money ain't easy to find these days, so just help us out will ya"

Ben golotta ,
"So my Macbook pro is out of warranty and yea my screen decided to detach and began tearing away. After several accusations of me dropping my computer they decided to charge me 00 AUD. now i have just finished uni and am just about to move overseas. I cannot afford this amount of money for a default which is clearly common widespread. If they do not repair or at least help me out a little more, they have easily lost another customer. (which they obviously couldnt care less about)"

Harlin Martinez,
"Hey i have a macbook pro and have a problem like this the screen hinge is loose and it moves this macbook pro was 1500 + tax and is only one year old."

Santiago Achinelli,
"Take a page out of Lenovo and IBM's book, make hinges that last. "

Name not displayed,
"Ridiculously expensive flaw on these machines."

Maya,
"unacceptable"

Name not displayed

Mitchell Raymond,
"I spent 00 on a 17 in Macbook Pro because they are the best, a year later my screen wobble is worse than on my 2 previous Dell laptops. "

Ian Clay,
"Yes Expensive, NOT impressed by loose hinge when out of warranty"

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Name not displayed,
"My Macbook Pro is coming apart at the hinge- the display is pealing away. Is is abviously a common problem and defect. People who pay this much for a computer shouldn't be denied when requesting apple to treat this as a defect and fix it at no cost to the customer. Do the right thing apple-people depend on a reliable computer and a reliable and dependable customer response to this problem by fixing them at not cost the the customer. This is not the fault of the customer- the problem is clearly the same computer the same age etc some having problems right after purchase some a few year later but all the exact same problem!!"

Almog Kurtser,
"My Sir Isaac Newton experience: I was lying on my bed with my Apple Macbook Pro when all of a sudden that loose hinged screen hit my nose. It wasn't nice and I never got knighted either."