Fix the hinge!
A few weeks ago Apple revealed their new Macbook Pro, a high end computer that should be just that — High end, that is. Sure, the unibody looks quite nice. But there is that one thing - the hinge of the display…
The Macbook Pro display hinge
When the Macbook Pro is angled towards the user the screen can’t stay in position, it simply swings down. The display hinge on the previous model of Macbook Pro had no problem keeping the display in position. There is a few threads regarding the loose display hinge in Apples support forum:
Video of the loose display hinge on Macbook Pro
As you can see the screen starts to fall as soon as the computer is a bit tilted forward.
Why is the loose display hinge on Macbook Pro a problem?
All moving parts become more or less worn out over time. If the hinge can’t keep the screen in position now, imagine how it will be in a few years?
Sign the petition!
Together we might be able to put some pressure on Apple to fix this. A computer which costs $1999 should not be like this! Tell you friends to sign up as well.
Last 50 of 555 signatories
Dylan Windemaker,
"Please fix this problem! Mine came this way out of the box."
Anonymous,
"I feel fooled! my laptop is 2 weeks old and my hinge sucks!Please fix it."
TB,
"Mac book pro display hinge sucks. Very irritating.
Pls fix.
"
Name not displayed
ed Feldman,
"day one and already worried about day 100. "
Name not displayed,
"I've had the computer for about a year and a half and the hinge is getting looser and looser."
Jeremy CHan,
"Apple should know that a loose hinge like this will only lead to quicker wear on a the screen's hinge. Something like this shouldn't be a problem for a 99 laptop, especially with a company that is supposed to invest thousands on R&D"
Name not displayed,
"Please fix the hinge. I noticed the issue right out of the box but could not do anything about it because I received the MBP a week before going to Iraq. I bought it after returning a bad ass Dell laptop that had some nutty issues. I really expected better from Apple."
Timothy F,
"I enjoy moving my 17" macbook pro from the table to my lap or vice versa and having the screen close. Or when on of my children run by the table while I am working on it the lid will close. I also enjoy the times when I scratch my head hold my MBP in the other hand or on my lap and the lid will close. I would love to see this fixed and to have the hinges tightened up and while Apple is at it the can put out some drivers to allow Windows 7 to control the fan speed without the need for shoddy 3rd party apps."
Diana Hsieh,
"my hinge is loose...please fix"
Name not displayed,
"The screen on my 15" Mac Book Pro has been loose since day one. Three trips to the Mac store solved nothing. "
andre cardin,
"at 26000$ CN, a loose hinge should not be part of the deal"
Name not displayed,
"This is unacceptable, loose screen continuously wobbles."
matthew ,
"I took mine to the apple store and they tried tightening the hinges, but they were already as tight as they could be. So the genius decided to replace the entire LED panel. That took a week to come it :( and after they installed it and told me it was done i came in and tested it. Come to find out they forgot to put my airport card back in the new panel, so i had to wait another week for the new airport card to come in (they had already shipped off my old card with the old panel). After all that headache and two weeks without a fully usable laptop, the screen hinge was still too weak to hold up the screen correctly, so i took it back to the Apple store again and talked to a different genius, come to find out that they are built that way for a reason and apple does not consider it a problem but a solution to too many broken hinges or something like that, IDK i forgot what he said now but it didn't make any sense to me :( I sold that 15" uni-body MBP and bought a plastic MB which has a perfectly tight reliable hinge."
Hugo Maia,
"Please fix my monitor!!! "
Zach Lanich,
"I agree with you guys. This Macbook is Brand Spankin New and it does the same thing. Also, just recently my screen started not staying closed very well. If you hold it slightly upside down it pops open. WTF Apple, 2000$."
Name not displayed,
"please keep me informed about the newest developments and if i can be compensated for that..."
Joshua Brown,
"Just bought my first ever Mac and can't believe that for a company that prides itself so much on the products it sells, that this would even be an issue. "
Joseph Carpenter,
"Please fix this!!!!!! I love my new 15" macbook (replaced my old G4 powerbook). I have a bad back and do alot of work on my back this new hinge sucks!!! please take care of this otherwise flawless machine. I own all thing apple and am a loyal customer to the end! please fix!!!!!!!!"
Name not displayed,
"omg. PLEASE!!! fix this darn slipping screen, my old ergonomic method of laptopping is now plagued with holding the screen up with my left ring finger, my carpel tunnel is coming back."
Name not displayed,
"I was really excited to upgrade from my 2007 Macbook Pro to a unibody Macbook. The screen hinge is loose, the giant trackpad registers bunch of false positives (because it doesn't have a discrete button), and on top of it all my screen flickers every couple of minutes. As much as I love OSX and Apple design in general, I can't help but feel that I downgraded from my previous laptop."
Nicole Spaner
jonathan wu,
"I just bought a macbook Pro no more than 30 minutes ago...highly dissapointed by the hinges that I'm scared of breaking this, so I went and pulled a loan from a friend to buy a regular macbook, which the hinges are just fine on...just so I can use the macbook for portability, and the macbook pro at home where I do most of my video rendering...unnacceptable that I had to buy TWO laptops in the same day. I'm a loyal apple customer whom over the last 5 years spent well over 14,000 dollars on stuff for myself! The hinges are unnacceptable. "
richard laudenslayer
Debra Avenmarg,
"I just purchased the mac book pro a couple weeks ago and bought a hard plastic case to go on it. I frequently use the computer on my lap which is why I purchased a laptop. When I shift my weight or move the computer slightly the lid flops backwards all the way to the max open position. I took it in to a mac genius yesterday. He had me remove the case because it added weight to the screen and macs are not guaranteed to work properly with a case. Then told me that mac standards are that the screen just has to remain in place when it is completely vertical. Though my mac screen falls over at slight angles, my mac screen still balances in a completely vertical position and thus meets guidelines. He told me there is nothing he could do except return the case which was aggravating the problem by adding weight to the screen. I later spoke with a manager and tried to explain that the floor model had a much sturdier screen hinge when compared side by side to mine and placed at the same exact angles. He just told me that all products have variations and my computer still meets the standards. I am very disappointed with my purchase and am seriously considering returning the product, though my mac store refuses to waive the restocking fee since my mac "is not defective." I am currently using popsicle sticks to hold the screen in place for normal use. I shouldn't have to do that with such an expensive and new computer. I am very disappointed in this product and mac customer service."
john righter,
"yeah! fix the hinge!"
Name not displayed
Virginia Creary,
"I just got this computer in July and I've only had it for 6 months and the display hinge is loose do something about this I want a repair or a replacement I've spent way too much money on this product for it to be acting like this, come on Apple this is my first Mac don't make it my last, I thought you were supposed to be the best in support and everything... I'm really disappointed and upset about this! HELP!"
Name not displayed,
"I too have the weak/low friction hinge problem."
Name not displayed,
"I don't mind the problem being there NOW but as you mention, a few years, or even months from now, if the screen won't stay up what's the point? If i wanted a tablet I'd have waited...
Going to call Apple next week and see what they say!"
René Ehlert,
"Brilliant product, but the display should remain where it is when the MBPro is resting angled on my lap! "
Arthur Olsen,
"Completly unacceptable. The screen collapses over my hands when i user the computer in my favorite position: laying down.
Fix it. Now. I've spent a lot of mony on this computer"
Roberto de Freitas,
"Get your finger out."
Ian Wedlock,
"I have sent mine back for this issue with the MacBook Pro on the left in your video. They say that they replaced the hinges...it still does it. Today my laptop died and I have to send it back in again. I listed the hinges as an issue again. I will keep sending it back until they give me another because the ones at the store, before the Unibody, didn't have this issue."
Name not displayed
athanasios kalavritinos,
"Too damn loose."
joseph,
"fix it! jesus, paid so much for the laptop and it gets loose?"
Rafael Henriquez
Jonathan Shertok
Steve Robertson
Name not displayed,
"Fix it apple! Way too loose."
Name not displayed,
"PLEASE fix the issue of the Macbook Pro lid being too loose! I paid nearly 00 for this laptop less than a year ago, and already, the screen has become quite loose. PLease fix!
Pierre"
John Mest,
" the screen starts to fall as soon as the computer is a bit tilted forward."
Charles Clark
Name not displayed,
"Fix this problem. My computer broke due to this defect two weeks after its purchase and Mac decided not to cover the damage. I guess I was not the only one with the same problem!!! Fix it!!!"
Name not displayed,
"Apple should give free applecare protection for everyone who has bought a mac. Or, fix these problems whenever and for FREE!"
Scott Pierce,
"Merciful heavens, yes! I'm trying to work bed-ridden with a cold, and can't get more than three words ut before having to grab the friggin' monitor. Really, people. My wife's lower-end MacBook, which I bequeathed to her to get this one, is laughing at me."
Christian Blumenstein,
"Please Steve!"
Tobias Blumenstein,
"It has to be fixed..."
Mina Beshir,
"Please fix this hinge problem, or just release a new macbook pro without any other silly problems like this.....!!!"