A few weeks ago Apple revealed their new Macbook Pro, a high end computer that should be just that — High end, that is. Sure, the unibody looks quite nice. But there is that one thing - the hinge of the display…

The Macbook Pro display hinge

When the Macbook Pro is angled towards the user the screen can’t stay in position, it simply swings down. The display hinge on the previous model of Macbook Pro had no problem keeping the display in position. There is a few threads regarding the loose display hinge in Apples support forum:


Video of the loose display hinge on Macbook Pro

As you can see the screen starts to fall as soon as the computer is a bit tilted forward.

Why is the loose display hinge on Macbook Pro a problem?

All moving parts become more or less worn out over time. If the hinge can’t keep the screen in position now, imagine how it will be in a few years?

Sign the petition!

Together we might be able to put some pressure on Apple to fix this. A computer which costs $1999 should not be like this! Tell you friends to sign up as well.

After you have added your name to this petition an e-mail will be sent to the given address to confirm your signature. Please make sure that your e-mail address is correct or you will not receive this e-mail and your name will not be counted.





Last 50 of 911 signatories

Name not displayed

Jenica Gottfeld ,
"My dad has an older mac book pro by a few months and mine is bran new. His screen stays in better position than mine and I can feel it going loose, not thrilled. Please fix this problem!!!!"

Moke score,
"I have a MBP 2008, my hinge has been broken for two years. I was stupid I should have fixed it while it was still under warranty. This is an irritating problem. It should have been ,anufactured better."

Maximilian Kylén,
"The loose display is getting quite annoying sometimes, so annoying i even took the time to sign up to this petition. Gotten the feeling that its getting worse for me. True, the hinge is better than the old MBP where i had to put oil in it now and then because of "squeaking". But a loose display gives is a kinda "cheap" feeling to it and it doesn't match the computer at all where everything else is solid and feels "expensive". Please, i urge Apple to asses the displays on the MBP and please, while your at it, remove that ugly border and make the glass go to the edge like the iMac's, so much better :P (wouldn't mind if you did the same with the MBAir, with that black display border like the MBP, disappointing that it isn't actually, only reason why i haven't bought one, believe it or not). Go Mac!"

Name not displayed,
"The hinge on our 2009 Mac Book Pro broke. "

Alexander Podbrezsky,
"I agree with this ...just got mine..."

Name not displayed,
"this is an outrage and not right"

Jessica,
"No! we dont! I have the same problem after 18 months my display starts to fell apart from the aluminum case!! how this happen?"

James Lott,
"This is the 2nd macbook Ive owned, and the second time Ive had the problem.. I dont expect this tobe a problem, as these are supposed to be high in quality and engineering."

Name not displayed,
"Come on Apple, the weak hinge on our MacBook Pro's ruining the user experience. We love these products, and we don't want such a small problem to destroy the perfection of the mac."

Mark

Name not displayed,
"Seriously unacceptable Apple..."

Kimberly Richardson,
"This is ridiculous! I wont pay tons to get this fixed when I already paid tons for the computer!"

Kevin Blyth,
"This loose display hinge is so annoying!!!"

Casimir Guzowski

Tom Richardson,
"Out macbook pro did this EXACT same thing and Apple won't fix it. "

Robert Alexander,
"I put almost four grand into my macbook pro. An investment I assumed would last me the next 5 years. But shortly after apple care was up My moniter casing started to come apart at the hinge. Please help mac. Can't put down another 00 not yet at least. My titanium power book from 2002 still is in great shape. just slow."

Name not displayed,
"Fix this problem please!"

Name not displayed,
"apple should fix this, I paid thousand of $$ for my mac "

Name not displayed

David,
"MacBookPro5,1 apple care will fix the screen for free, I have had the screen replaced twice already.. my screen is not flopping around AGAIN... 3rd time! "

Name not displayed

john,
"cmon apple! your better than this!"

Al Martinez

Name not displayed,
"I have recently bought a MacBook Pro 15 inch and after less than four months the screen is alread too floppy for my liking. Also one of my friends has a 3 year old MacBook 13 inch with a screen that vibrates and flops for around 5 seconds after opening it or just moving the screen. Is there not a way that the hinges can be tightened, or will that just make the hinges wear out even quicker, worsening the problem?"

Jason A,
"I am with you my new 15 macbook pro does the same thing and its even worse when you use the notebook with a hard shell case like the incase one apple sells when thats on the lid will fly all the way shut. I do not agree this should be this way. what can we do? "

jimmy,
"hinge is loose"

Name not displayed

Name not displayed,
"Mine has a bunch of cracks on the hinge"

Michael B. Martinez,
"my computer cost 00 @!!!"

David M Gellatly,
"My 2009 MacPro Book 15" has experienced complete hinge failure. Best Buy said it would cost 1,500 to fix.. NOT HAPPY"

Name not displayed,
"its pissing me off"

Name not displayed,
"Sad, for such a nice piece of equipment."

Chris,
"Hella floppy, Apple responsible. Defect of the manufacturing process and should have either free fixes at apple stores, free replacement with better parts, or at the very ridiculous but still viable solution of offering an apple credit."

Name not displayed,
"My hinges on my MBP (17') have always been loose. Last week they broke.......now what?"

Name not displayed,
"not only is my hinge broken but my screen has now started to peel away and split away from the body and casing. as its over 2 years old my warrently has run out, apple genuis bar quoted me 400 + labour to fix claiming it was the first time they had seen this? utter rubbish to say the laptop is worth £2000. not only is my screen broken but my keyboard and and trackpad are now unresponsive. apples products are wonderful yet over priced for what you ultimately end up with. I wouldnt expect this service from a car dealership so why is it okay for a computer manufacture? "

Name not displayed,
"The hinge on my Macbook pro broke on one side after only 3 years, during which time it was only used at home and looked after extremely well. It is going to cost me a lot of money to fix! I didn't realise this was a common problem."

Name not displayed,
"have you come across a site showing a diy repair?"

Joshua Clatney,
"I love Apple, i have an iPad2, iPod Touch, iPhone 4, and a Unibody Macbook. I know apple makes quality products, but they really screwed the pooch on this one. My hinge is so loose, that I need to hold it into place, just so i can actually keep the picture on the screen. If i let go, the lcd screen fades away, and turns off!!! Even though my MacBook is out of the hardware warranty, i paid 00, and they expect me to pay 0 to get it fixed? What a joke! Disappointed to say the least. R.I.P Steve Jobs"

Robert Rathbun,
"Apple soaks customers for support costs that are EXTREME. My next purchase will be one of the Windows ultrabooks. When you compare the cost of a Macbook Pro to an Acer Ultrabook it just makes sense. Windows 7 is an excellent OS, and I own both MAC and Windows computers. The ONE BIG ISSUE I have with Apple is that they OVERCHARGE people for their products and services. Sure, buy that 99 cent app and you get what you paid for, but my 2k MacBook should not have this serious of a defect. Own up Apple, you did the very same thing to customers with your fragile iPhone (own one). I fought and won with them over their silly 9 glass repair fee. Now I find out they charge factory replacement costs on a freaking screen tighting issue... C'mon Apple, quit being so damn greed with your 0 dollar a share stock. "

Name not displayed,
"I originally thought it was because of the hard body case I use to protect my MacBook Pro. I'm glad I found this website and will ask my local Apple Store. "

Rohit,
"My MacBook Pro's left hinge has come apart. Just normal usage in a laptop that isnt hauled anywhere, never been dropped or subject to misuse. And Apple is asking for a new LCD 00 replacement. Apple. This is not good. "

Jim holian,
"Apple, Do what's right and repair the hinges and displays tearing away from the lid Jim holian"

Name not displayed,
"My Mac book Pro Unibody Aluminium hinges are bad and not functioning. Because of that my screen is cracked. I am very unhappy Apple is asking @1200 to repair this is a day light robbery Thanks"

David,
"My macbook pro's hinge is cracking all over and even starting to peel. I will not buy another macbook pro until they have fixed this issue."

jenny,
"Not what i expected fr a 2000 machine. The hinge has beed like that since day one and last night, POP. now it flips all the way backwards. "

Vincent McBean,
"I enjoy my mac very much, but I have problems with the screen, my mac is 1 month old, and the screen is noticeably looser. you are marketing to a niche of creative people who are audio engineers, producers, and film makers, the software used in recent years is now available on windows. we would all hate to leave. we prefer mac, but we can't spend money on something that will break"

Name not displayed,
"I haven’t even gotten through my first year of school, and I already fear that the hinge will cause problems in the future. I’m an Audio Engineer student ,and i know importance of using the Macbook gently. I paid 00 Dollars for my Mac Book, and I have about 6,000 worth of software that will all completely go to waste if this becomes a serious issue."

Zati Azra,
"I have 3 macbook pros with this problem, I have reapaired it 3 times, and you know its a design flaw, look at it, its dumb"

Name not displayed